We are a family business so you are supporting a kiwi family when buying from us. We pride ourselves on awesome service/fast shipping/great products.
Payment must be made within 3 days or the order will automatically be cancelled.
We endevour to have the website stock listings as accurate as possible but from time to time there maybe an issue. If there is we will give you an option of waiting until its in stock or store credit or refund.
There are some items which you can order and pay now but there is a shipping delay which is outlined on the listing. You will be kept up to date with your item.
Tracking numbers will be sent to your email once dispatched.
There is NO refunds or exchanges on contact lenses, swimwear, lingerie or shapewear, jewellery and make up for hygiene reasons.
There are No refunds/exchanges for change of mind eg you don't want the item anymore or you have purchased the wrong size